Monday, 22 June 2009

Seoul's Incheon: number one for passenger satisfaction

Seoul's Incheon airport has won this year's Skytrax World Aiport Awards. The awards, which are based on passenger satisfaction ratings, rated the South Korea's main hub as the best across 38 seperate categories.

Incheon beat last year's winner Hong Kong International Airport, while Singapore Changi Airport was ranked third. It's been a good year for the airport which has already bagged laurels for being the Best Worldwide Airport from Buying by Business Travel magazine and Best Duty Free Airport from Australia's Luxury Travel & Style magazine.

Over 8.6 million questionnaires completed by airline passengers in 2008/9, covering more than 190 airports worldwide. The survey evaluates traveller experiences across 39 different airport service and product factors - from check-in, arrivals, transfer through to departure at the gate. (via)


1 Incheon International Airport
2 Hong Kong International Airport
3 Singapore Changi
4 Zurich
5 Munich
6 Osaka-Kansai
7 Kuala Lumpur
8 Amsterdam
9 Centrair Nagoya
10 Auckland

© 2009 Copyright Skytrax (All rights reserved)

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