Tuesday, 29 April 2008

London Heathrow branded a "dump" by US airline executive


Despite its shiny shiny new terminal, London heathrow had been branded as the worst in Europe by Don Langford, head of customer services Europe for American Airlines.

According to a report
in today's Guardian of London
, the executive with the world's largest airline has has said the overcrowded airport was no longer bursting at the seams because "the seams have burst".

He went on, "I would have to say that Heathrow is in many ways the worst of all the airports that my company flies to in Europe," he said in an interview with the BBC. Langford added that the airline's Terminal 3 base was "a bit of a dump" while the airport was "trying to put 10 pounds of sugar in a five-pound bag".

He then went on (and remember AA is a direct rival of BA) : "It has suffered from lack of investment over a period of time. If you look at the fabric of the building, if you look at where customers check in - missing light bulbs, duct tape on the floor."

Saturday, 26 April 2008

Why the time is nearly up for Templehof




Berlin


Originally uploaded by Minstermen and Peacocks


Templehof International Airport, site of the Berlin airlift and arguably the most classically beautiful airport in the world is set to close this October. I for one will be a little sad as, although UK flights haven't flown there for some time, it was one of the places i used to fly into when i started travelling to Berlin.

Although tainted by the Nazis, and used to be a Zeppelin station, Templehof always for me spoke of the 50s. It was also small, under-commercialised and fantastically located, just south of Kreuzberg. It also didnt' have the usual style gates that stick out like spokes, just one sweeping curve that opened onto the runway, in the way you imagine airports to be in your dreams

Saturday, 29 March 2008

Terminal failure


The eagerly anticipated launch of Terminal five (T5) at London Heathrow couldn't have been worse. Flights to Manchester, Paris, Brussels, Newcastle and Edinburgh were among those cancelled. As the Leader in the Guardian of London observed, "it would be no bad thing if they never resumed. The world's most overworked airport has become a bloated catastrophe, a transit point for travellers who could be carried more efficiently and environmentally by other routes. The chaos of the last few days has been awful for passengers and fairly humiliating for Britain, but it might in the end do some good if it leads to a rethink of endless airport expansion in a country where transport policy appears to be dictated by the needs of Fortress Heathrow."

Tuesday, 25 March 2008

Hydrabad: first look


Rajiv Gandhi International Airport has finally opened for business. Flickr photographer Jason D Almeida has produced an exaustive set of images [via Jaunted] of the new airport some are dubbing "Shamshabad", due to its shambolic opening and poor transport connections.

The airport is so new that, the Telegraph of London reports, that yesterday an airline pilot took his passengers on a 1,200-mile detour after refusing to land at a new airport in the southern Indian city of Hyderabad, claiming he had never heard of it.

Tuesday, 11 March 2008

US airports increasingly do it doggy-style



According to USA Today
a growing number of 24-hour "pet hotels" are being built inside or near several north American airports.

Travelers can find "pet hotels" near the airports at Jacksonville, New Orleans and Portland, Ore. Pet hotel operators have plans to open facilities or are in discussions with Dallas/Fort Worth, Denver, Chicago O'Hare, Chicago Midway, Houston Bush Intercontinental, Houston Hobby and Minneapolis.

"Given that more people have pets, it's just a natural progression of services that airports should offer," Saq Nadeem, founder of Paradise 4 Paws told the newspaper. Paradise 4 Paws, which will open next month near Chicago O'Hare, will even operate a long-term, 22-spot parking lot on-site, so that its customers can take the shuttle directly to the airport. Daily rates for dog hotels can range widely — from $15 a night for a cage at the local veterinarian office to $70 for a large room with extra perks. The company has two locations within a mile of the airports at Jacksonville and New Orleans and plans to open at Houston Intercontinental and Houston Hobby.

Wednesday, 27 February 2008

Little more than a glorified shopping mall


The Guardian has had a sneak preview of the retail space of Heathrow's shiny-shiny T5.

According to the newspaper, passengers will be able to dine at Gordon Ramsay's first airport restaurant - for which he is boldly aiming for a Michelin star - while there is a "footballers' wives' dream" of a shopping avenue where the first Prada in a European airport rubs shoulders with Paul Smith, Gucci, Tiffany & Co, Mulberry and Christian Dior.

When the shopping gets tiring, refreshment beckons: on a corner site is Gordon Ramsay's Plane Food, offering a "time-guaranteed" menu to ensure passengers will not be late for their flight. The Wagamama restaurant is also another airport first, but, breaking with tradition, there will be no McDonald's in the "grab and go" section. Upmarket stores are clustered together for the convenience of the big spenders. "There is Paul Smith - with "virtual" garden views through French windows - Prada, Mulberry, Gucci and luxury stationers Smythson. Leather-covered seats in the public areas are designed by Foster + Partners and, airport authorities claim, there are 9,000 of them."

Beijing's new airport is an Olympic construction


The Independent of London has an excellent article on Beijing's new airport.

Its praise is extremely fullsome: "To descend the walkways into Beijing's gleaming terminal 3 is to enter China's vision of 21st-century air travel and, more than that, Chinese authorities' vision of their country. That most ancient of Chinese symbols, the dragon, is overlaid with state-of-the-art technology to produce an airport building that is beautiful, efficient and environmentally sustainable."